Welcome to Miraivo AI (hereinafter referred to as "this Product"). We attach great importance to the protection of your personal information and are committed to offering secure and reliable services. This Privacy Policy (hereinafter referred to as "this Policy") explains how we collect, use, store, and protect your personal information, and describes the rights you may exercise in relation to such information.
Please read and understand this Policy carefully before using this Product. By clicking "Agree," "Register," "Use," or by otherwise accessing or using this Service, you indicate that you have read, understood, and voluntarily accepted all terms of this Policy. If you do not agree with any part of this Policy, please stop using this Service.
We collect and use your personal information in accordance with applicable laws and regulations. We will not unlawfully collect, disclose, sell, alter, or misuse your personal information.
We only collect personal information that is necessary for providing this Service and will not collect information unrelated to the functions and services offered by this Product.
We take reasonable and effective measures to safeguard your personal information and to prevent unauthorized disclosure, alteration, loss, or damage.
We will inform you of the purpose, scope, and method of collecting and using your personal information. We will not collect or use your personal information without your consent, except where otherwise required or permitted by laws and regulations.
When you register or create an account, we may collect information required to create your account, verify your identity, maintain account security, and support your login and use of this Service.
When you use this Service to generate images or videos, we may collect the reference images you upload, the styles or templates you choose, and related generation settings. Such information is used to generate content according to your selected requirements, improve the generation process, and enhance your service experience.
When you use this Service, we may collect information such as your device model, operating system, IP address, network type, and device identifiers. We use this information to maintain the normal operation of this Service, locate and resolve technical issues, improve service performance, and prevent network security risks.
We may collect information about your use of this Service, including usage time, usage frequency, functional modules accessed, and operation records. This information helps us understand user needs, improve product functions, and optimize user experience.
Unless you voluntarily provide it and give explicit consent, we will not collect sensitive information such as bank card passwords, payment passwords, or identity card numbers.
We use the personal information collected to provide AI image generation, AI video generation, diamond purchase, and other related services, and to ensure the normal operation of this Product.
We may analyze and organize collected information to understand user needs, optimize product functions, improve content and interface design, and provide a better user experience.
We may use your information to troubleshoot technical faults, prevent cyberattacks, identify illegal or non-compliant behavior, and protect the security of your account and this Service.
Where required by laws, regulations, or regulatory authorities, we may use or provide your personal information within the required scope to cooperate with supervision, investigation, or legal procedures.
Without your explicit consent, we will not use your personal information for purposes beyond those described in this Policy, nor will we sell, rent, or transfer your personal information to any third party, except as otherwise required by law or agreed by both parties.
We store your personal information on encrypted servers that meet applicable security standards. For the facial data involved in the core functions of this Service, we only extract facial landmark coordinate information and do not collect biometric identification features. Such data is transmitted through encrypted channels to trusted third-party service interfaces for real-time rendering and is not permanently stored on hard drives.
We follow the principle of minimum necessity.
Facial Data: Facial feature-related data is used only during the generation process and is temporarily cached for task processing. After the generation task is completed, or within a maximum of 24 hours, the server will automatically and completely delete such data.
Generated Content: AI-generated images or videos are returned directly to your client and stored on your local device. Our servers do not keep backup copies of finished generated content.
General Information: Other general information is stored only for the period necessary to provide this Service.
We have established information security management measures, including encrypted transmission such as SSL/TLS, access control, and security auditing. Personnel involved in facial data processing receive privacy-related training, and technical measures are used to prevent direct access to the original facial pixel data uploaded by users.
Third-party service providers involved in this Service, including AI rendering engines, payment service providers, and server hosting providers, are required to comply with our privacy protection requirements. We require third-party API providers to process data only for the purpose of providing services and prohibit them from collecting, retaining, or disclosing your facial feature information to other third parties without authorization.
In the event of a security incident such as data leakage, alteration, or loss, we will promptly activate our emergency response plan, take measures to prevent further harm, and notify you and relevant regulatory authorities as required by law.
You have the right to access your personal information, including registration information, diamond purchase and usage records, and generation records. You may contact us by email to make relevant inquiries.
If you find that your personal information is inaccurate or incomplete, you have the right to request correction. We will make corrections in a timely manner after verification.
You have the right to request deletion of your personal information. Where such deletion complies with applicable laws, regulations, and this Policy, we will delete the relevant information promptly. Please note that deleting certain information may affect your ability to use some functions of this Service.
You may withdraw your consent to our collection and use of your personal information. After withdrawal, we will stop collecting or using the relevant information. However, withdrawal of consent will not affect the lawful processing carried out before your consent was withdrawn.
You may apply to cancel your account. After account cancellation, we will delete or anonymize your personal information in accordance with applicable requirements. Account cancellation is irreversible, so please proceed with caution.
If you believe that our processing of personal information violates laws, regulations, or this Policy, you have the right to file a complaint or report with us. We will respond and handle your complaint within a reasonable period.
We value the protection of minors'personal information. If you are a minor under the age of 18, you must read this Policy under the supervision of your legal guardian and obtain the guardian's consent before using this Service.
The legal guardian of a minor should properly supervise the minor's use of this Service and prevent the minor from disclosing personal information or purchasing diamonds without authorization. The guardian shall bear responsibility for losses caused by a minor's unauthorized use of this Service.
If we discover that a minor is using this Service without the consent of a guardian, we will stop providing services to the minor and delete the relevant personal information, unless otherwise required by laws and regulations.
We may revise this Policy from time to time due to business development, changes in laws and regulations, or other necessary reasons. We will notify you of such changes through in-product announcements, pop-ups, or other appropriate methods. Your continued use of this Service after the update means that you accept the updated Policy. If you do not agree with the updated Policy, you may stop using this Service and cancel your account.
If a personal information security incident occurs or if there is a material change in the way personal information is processed, we will notify you promptly through in-product announcements, emails, or other reasonable methods to protect your right to know.
The formation, performance, interpretation, and dispute resolution of this Policy shall be governed by the laws of the People's Republic of China.
Any dispute arising from this Policy shall first be resolved through friendly negotiation. If negotiation fails, either party may file a lawsuit with the People's Court having jurisdiction over our location.
Matters not covered in this Policy shall be handled in accordance with relevant laws, regulations, and industry practices. If any provision of this Policy is held invalid or unenforceable, the validity of the remaining provisions shall not be affected.
If you have privacy-related questions, complaints, or suggestions while using this Service, you may contact us through the "Customer Service Center" within this Product or by sending an email to lethi508584515@tmpmail.org. We will respond within a reasonable time.
We reserve the right of final interpretation of this Policy.
Update Date: April 23, 2026
Effective Date: April 23, 2026